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FAQ

SMS FAQs

DND stands for Do-Not-Disturb. A service introduced by Nigerian Communication Commission (NCC) that enables mobile subscribers to opt out of marketing/promotional messages of which bulk SMS is classified as one. Hence, mobile numbers on the DND list are not able to receive bulk SMS via the regular route.
To deliver to DND numbers, we make use of a Corporate Route. We first attempt delivery for all your numbers using the regular route then watch out for those that are rejected because of DND. We then refund or resend to DND numbers depending on the option you chose under the DND Management section which sending the message.
Please, note that the Sender ID would be changed for only DND numbers.
Text 'STATUS' to '2442' to check your DND status (for all networks in Nigeria).
To opt out of DND,
on MTN text 'ALLOW' to '2442',
on GLO text 'CANCEL' to '2442',
on Etisalat text 'START' to '2442',
on Airtel text 'ALLOW' to '2442'

You can purchase credits online here via Credit or Debit card using Paystack or Quickteller.

Also, we accept bank deposit or electronic funds transfer (see our account numbers below). Always ensure to use your email address as the narration/description/deposit for bank payments were possible.

Is the online ATM card payment secure?

Yes, it is. Our online ATM card payment is powered by Paystack and it is 100% secured. The Paystack payment processing service is highly secured. Log in to you Endurancesms account here and click "Buy SMS" under the Fund Account MENU on the left-hand-side of the screen to make the payment with your ATM card details.

Your Endurance SMS account will be credited immediately after your payment is successful. If you successfully purchase bulk SMS units directly on our site with your ATM card, your bulk SMS account will be automatically credited.

No. Endurance SMS operates on a prepaid basis. You simply purchase SMS credit bundles and use them as and when you need to. There is no monthly fee, no set up fee, and no contract fee involved when using our Bulk SMS Service.

Endurancesms's SMS credits do NOT expire. This means that your SMS credits will be available in your Endurancesms account for as long as you need them.

 

You just have to log in to your SMS account and you will see your balance in units of SMS. You can also click "Compose SMS" from wherever you are on our platform to see your balance.

Will My Sender ID Change to rUpdate for DND Numbers?

No, your Sender ID will no longer be changed to rUpdate, Infiniti, rNotify or InfoDesk for messages sent to MTN DND numbers.

The GSM numbers must be in a text file (Using Notepad). Once the numbers are in a text file and they are separated by a comma or arranged in a column form (a number per line), our SMS application will be able to sort the numbers and get your message delivered. Your GSM numbers must be typed in either of the following formats: 0803000000 or 2348030000000. Please do not make a mistake of using the format like 8030000000 or +2348030000000 otherwise your message will not be delivered and you cannot get a refund for the loss of SMS as a result of the wrong format being used.

Yes, we are very happy when you can spread the good news about Endurancesms to other Nigerians.

Yes. You can become one of our resellers and start making an unlimited income that will change everything about you positively. You can click bulk SMS reseller now to get all the necessary details.

Your messages are delivered immediately after sending. However, during busy or peak periods, there could be slight delays. Also, additional delays may be experienced if recipient's phone is out of coverage areas or switched off. When this happens a carrier will attempt to deliver your message within 72 hours

Many reasons may be responsible for non-delivery. Some of the reasons include but are not limited to: memory full, out of network coverage area, and if the phone number was typed incorrectly.

Contact us via email by submitting info@endurancesms.com OR CLICK HERE OR call 07061015325, if your questions have not been answered